facebook
Call Now   843.883.6130

Charleston Property Management Services for Your South Carolina Investment

What stresses you out as a Charleston landlord or investor? Maybe it’s your vacancy rate, the work it takes to find and place a high quality tenant, or how to find vendors that are both great at what they do and also affordable.

At New Heights Property Management, we talk to rental property owners just like you all the time. They’re worried about how to distinguish a pet from a service animal. They hate the idea of property damage and eviction. They worry they’ve priced their rental too low, and they’re alarmed that they might be sued for not understanding the security deposit laws.

We can help. We’re the leaders when it comes to property management in Charleston, and it won’t take you long to find out why.

Helping Charleston Landlords Manage Their Properties Better

We’re the top choice for Charleston property owners for a number of reasons.

New Heights Property Management is the expert in the local Charleston market.

We manage properties in Shadowmoss, Carolina Bay, Avondale, Grand Oaks, Bolton’s Landing, and the surrounding areas

Our marketing and advertising strategies help us attract the best Charleston tenants.

Once in place, we help you retain your outstanding tenants with responsive maintenance plans, excellent communication, and a passion for the rental process.

Customized Charleston property management services that are based on our team’s experience, knowledge, skills, and talents.

Talk to us about your rental property in zip codes 29414 and 29407.

Full-Service Property Management in Shadowmoss, Carolina Bay, Avondale, Grand Oaks, and Bolton’s Landing

We can help you earn more on your Charleston rental property. We’ll also help you spend less on repairs, maintenance, and vacancy cost. When you work with New Heights Property Management, you no longer have to manage your tenants or deal with the headaches that often come with Charleston property management.

We provide peace of mind.

Full-service property management for zip codes 29414 and 29407.

Leasing Rental Properties in Shadowmoss, Carolina Bay, and Avondale

How long will it take to rent your property to a high quality tenant?

This will depend on price, location, property condition and the strength of the Charleston rental market. We make sure your property is competitively priced, well-maintained, and aggressively advertised. This helps us attract a pool of outstanding potential tenants.

Read More

  • We advertise widely, with professional yard signs, online marketing, and our relationships with local resources and networks.
  • We thoroughly screen all applicants to ensure you get a well-qualified tenant who pays rent on time, takes care of the property, and follows the terms of the lease.
  • We collect the first month’s rent and the security deposit. We discuss and sign the lease, and perform a move-in inspection.

Our property managers lease properties all over Charleston, including zip codes 29414 and 29407.

Property Maintenance and Protection in Grand Oaks, Bolton Landing, and Surrounding Areas

From simple repairs to complicated renovations, we work hard to keep your property in the best possible condition. A well-maintained home will rent faster and for more money. It will also help you increase the return you earn on your investment.

Tenants can easily request maintenance by logging into their portal and providing all the information they can about the problem. The vendors we work with are licensed, insured, and bonded. They meet our high standards and treat your tenants with respect.

Read More

Our first job is to protect your Charleston investment property. We do this with attention to preventative maintenance, risk management, and ongoing education.

  • Property management fees and repair charges are transparent and simple with New Heights Property Management. We understand that your bottom line is important and we work hard to make sure you are getting the best possible services for the most value.
  • While your property is vacant, you can expect us to be in constant contact to let you know how we’re doing with advertising, showings, and applications. We know that communication helps with peace of mind, and we take it seriously.
  • If you need something after hours, simply log in to your Owner Portal. Our technology is user-friendly, and easily accessible at any time of day, from anywhere in the world.

Find Out How Much Your Avondale Property Could Rent For

Why Does Rental Price Matter in Charleston?

The right rental price will ensure fast tenant placement.

We want to earn you as much as possible in rental income. We also know that a vacant property earns you nothing. Let us help you balance earning as much as possible with making your price point attractive to the best renters.

Contact us about the local rental market and what kind of rents are possible. It’s the best place to start when we’re preparing to list your property.

My experience with this property mgmt company has been hassle free. I’ve been using them for 5 years at a James Island apartment complex and they have always been able to secure long term tenants in a timely manner at fair market rental rates with only a one month gap between tenants. Maintenance repairs are promptly relayed to me and fixed quickly. I would highly recommend.

Andrew Goss

Choose the Service That’s Right For Your Charleston Property

Worry-free property management with less hassle and more profits!

Active Duty Military Discount:

That's right! Active duty military service members enjoy a reduced monthly management fee when working with us. Contact us to learn more.

**Upfront Pricing - No Hidden Fees** Tenant
Placement
Service
Full
Management
Service
Platinum
Management
Service
Monthly Management Fee
Monthly Management Fee No Monthly Fee 10% of Collected Rent* 10% of Collected Rent*
Leasing/Tenant Placement Fee
Leasing/Tenant Placement Fee 100% of First Month's Rent 35% of First Month's Rent 35% of First Month's Rent
  Platinum Service Fee
Platinum Service Fee No Setup Fees No Setup Fees $75/month
  Professional Rental Price Analysis
Professional Rental Price Analysis
  Extensive Advertising and Marketing
Extensive Advertising and Marketing
  Finding and Screening Tenants
Finding and Screening Tenants
  Screening All Animals
Screening All Animals
  Full Legal Compliance
Full Legal Compliance
  Convenient Rent Payments
Convenient Rent Payments
  Property Accounting and Reporting
Property Accounting and Reporting
  Property Maintenance
Property Maintenance
  Rent Collection
Rent Collection
  Property Evaluations
Property Evaluations
  Owner and Tenant Portals
Owner and Tenant Portals
  Filter Replacement Program
Filter Replacement Program
Our Guarantees
Our Guarantees
  Leasing Guarantee
Leasing Guarantee
  Pet Damage Guarantee
Pet Damage Guarantee
  Maintenance Guarantee
Maintenance Guarantee
  Satisfaction Guarantee
Satisfaction Guarantee
SureVestor Landlord Protection**
SureVestor Landlord Protection**
  Tenant Skip
Tenant Skip
  Tenant Delinquency
Tenant Delinquency
  Tenant Death
Tenant Death
  Untenable Due to Damage
Untenable Due to Damage
  Victims of Violence
Victims of Violence
  Prevention/Denial of Access
Prevention/Denial of Access
  Malicious Damage to building and/or contents
Malicious Damage to building and/or contents
  Theft or Damage as a result of Theft to Property
Theft or Damage as a result of Theft to Property
  Eviction Filing Fee and Eviction Defense Costs
Eviction Filing Fee and Eviction Defense Costs
  Sheriff, Marshall, or Constable Fees
Sheriff, Marshall, or Constable Fees
  Loss due to use of Digital Lock Boxes
Loss due to use of Digital Lock Boxes
  Service and/or Companion Animal Damage
Service and/or Companion Animal Damage
  Re-keying of Locks
Re-keying of Locks
No Hidden Fees
No Hidden Fees Per Occurrence Per Occurrence
  Lease Renewal Fee
Lease Renewal Fee N/A $100 Included
  Mid-Lease Inspection
Mid-Lease Inspection N/A $75 Included
  HOA Coordination Fee
HOA Coordination Fee N/A $25 $25
  Insurance Claim Handling/Oversight Fee
Insurance Claim Handling/Oversight Fee N/A $125/10% $125/10%
  Certified Letter Fee
Certified Letter Fee N/A $15 $15
  Capital Improvement Evaluation
Capital Improvement Evaluation Upon Request Upon Request Included upon request

*There is no management fee charge during vacancies. See our Owner Handbook for additional information.
**Refer to policy for specific coverage terms and conditions.

Areas We Serve in Charleston, Berkeley and Dorchester County

We serve all of the Charleston, Berkeley and Dorchester Counties, including but not limited to:

Tenant Placement Service

Tenant Placement Fee: 1 Month’s Rent
Tenant Broker/Co-op Fee: $200
Monthly Management Fee: (No Monthly Fee)

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Full Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Tenant Damage Guarantee (Upon Request)

Annual visit and report on capital improvement needs for your rental property.

Eviction Guarantee (Upon Request)

Regularly scheduled service program of your properties HVAC system.

Full Management

Tenant Placement Fee: 50% of 1 Month’s Rent
Tenant Broker/Co-op Fee: $200
Monthly Management Fee: 10% of Collected Rent*

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Full Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Propertyware management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Owner and Tenant Portals

We give you real-time access to your properties via your Propertyware Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Filter Replacement Program

Tenants receive regular shipments with furnace filters to make it easy for them to remember to change the filters. This cuts down on energy costs and helps the equipment to last longer.

Leasing Guarantee

If a tenant we place into your rental property leaves before the end of the initial lease term, we will not charge you a Leasing Commission to find a replacement tenant. (excluding moves for military orders)

Pet Guarantee

While we are managing the property, we cover up to $3,000 in damage above the Security Deposit to your property that is caused by a pet we approved for your rental.

Maintenance Guarantee

Maintenance service performed by our in-house maintenance company is guaranteed for workmanship for 1 year.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Tenant Damage Guarantee (Upon Request)

Annual visit and report on capital improvement needs for your rental property.

Eviction Guarantee (Upon Request)

Regularly scheduled service program of your properties HVAC system.

Platinum Management

Tenant Placement Fee: 1 Month’s Rent
Tenant Broker/Co-op Fee: $200
Monthly Management Fee: 10% of Collected Rent*

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Full Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Propertyware management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Owner and Tenant Portals

We give you real-time access to your properties via your Propertyware Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Filter Replacement Program

Tenants receive regular shipments with furnace filters to make it easy for them to remember to change the filters. This cuts down on energy costs and helps the equipment to last longer.

Leasing Guarantee

If a tenant we place into your rental property leaves before the end of the initial lease term, we will not charge you a Leasing Commission to find a replacement tenant. (excluding moves for military orders)

Pet Guarantee

While we are managing the property, we cover up to $3,000 in damage above the Security Deposit to your property that is caused by a pet we approved for your rental.

Maintenance Guarantee

Maintenance service performed by our in-house maintenance company is guaranteed for workmanship for 1 year.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Tenant Damage Guarantee (Upon Request)

Annual visit and report on capital improvement needs for your rental property.

Eviction Guarantee (Upon Request)

Regularly scheduled service program of your properties HVAC system.

QUESTIONS AND ANSWERS FOR OWNERS

How long will it take to rent my Charleston property?

It is impossible to predict exactly how long it will take to find qualified tenants for your property. The most important factors include: price, location and overall condition of the property. Generally, it takes less time to find a tenant than it takes to sell a property. Pricing the property competitively and having your property in the best condition possible are both crucial to securing a tenant quickly.

What type of communication should I expect while my Charleston property is listed?

During the time your property is listed for rent our Leasing Agent will contact you once per month to discuss activity, market conditions and advertising results. They may also call you with questions about accepting certain types of pets or specific offers from prospective tenants. You will also receive email notification from our showing system when showings are scheduled for your property.

What is your screening process for Charleston applicants?

We have a thorough screening process that all applicants must go through. This process includes screening credit, criminal history related to housing and income verification. Placing qualified tenants in your property is one of the most important jobs we do as your property manager. If an owner encounters a situation where they need to rent to someone that we do not approve, we may choose to return the property to the owner for management.

What People Are Saying About Us

4.8/5
4.8 /5
329 Reviews

Google
5.0/5
Google New Heights Property Management Eric
I’m a home owner and New Heights helps me manage my property while we recently moved to Japan with my new orders in the US Marine Corps. In addition to a new, and ever more busy job, in a foreign country on the other side of the world, I also have a new baby on the way...due any day now. Needless to say, my ability to manage my property is diminished. Thankfully, I can rely on Nickie Bennett from New Heights for detailed oversight, constant communication, and compassionate interest to me and my property. Having owned my property for 16 years, and having moved to Japan three time, I’ve always had more problems with my management than my tenants. This time, New Heights has lived up to its name. We have reached new heights with Nickie, and I feel my property is in good hands while I’m 6,000 miles away with a new baby boy coming soon. Thank you for your service to your service men. Semper Fi, Col Ski
Google
5.0/5
Google New Heights Property Management Mary
Great communication and support when needed! Thanks Lisa R. For all your help!
Google
5.0/5
Google New Heights Property Management Chris
I don't give reviews much and I certainly don't just hand out 5 star ratings. Every star should be earned and that's exactly what Lisa Richard has accomplished here. You're only one e-mail away from getting the results you need when she's on the other end. Thank You for all your hard work Lisa. Sincerely ~Chris
New Heights Property Management replied:
Hi Chris - 5-stars definitely have to be earned and we're really glad that we did! Thanks for the wonderful review. - The team at New Heights Property Management
Google
5.0/5
Google New Heights Property Management Michael
I work for TruTech Wildlife and Lisa Richard reached out to us for a bat removal service at one of their properties. She was very concerned for the issue at hand for her tenants. She was also very responsive to both the tenants and us to make sure we could resolve the situation right away. Payment was also expedited which always appreciated.
New Heights Property Management replied:
Hi Michael - That process had a lot of steps, and we were happy to work with you to get it taken care of quickly and efficiently! Thanks for the review! - the team at New Heights Property Management
Google
5.0/5
Google New Heights Property Management Denise
Lisa was very helpful and responsive when I had an issue with my rent payment posting/being processed which caused it to appear late. She also promptly posted approval form the homeowner to proceed with renewal requests.
New Heights Property Management replied:
Hi Denise! We think Lisa is always great to work with too! Thanks for taking time out of your day to share your experience. - The Team at New Heights Property Management

Want to Learn More?

If you’d like to learn more about what it’s like to work with New Heights Property Management in Summerville, get in touch with our team by filling out the form below.

  • This field is for validation purposes and should be left unchanged.